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Innovation and technology

You might not think the humble washroom has much to gain from research, development and investment in technology. But you’d be wrong!

The use of new innovation and technology helps Calmic reduce the use of paper-based service reports by introducing the new way of reporting process to enhance customers' service experience and communication through digital means through the launched of ServiceTrak.

Additionally, the online reporting tools - myCalmic is the newst technology innovation from us to provide our customers easiness with one-touch access to all the information regarding customer account, service and learning materials which can be access accross devices such as smartphone, tablets and desktop.


ServiceTrak is designed to replace paper-based service reports that promotes smoother, seamless and automated servicing and reporting process. It provides real time information as customers are able to receive digitised service reports directly to the designated email(s) upon service completion.

This means, customers will not receive paper-based service reports upon completion of our service, instead an e-version of the report will be sent to your designated email address(es). These reports can be conveniently retrieved via an email search or re-arrangements can be performed at ease.

For more information about ServiceTrak, download the FAQ here.

myCalmic is an unique online service for our washroom service customers, offering an improvement in the transparency of service that is provided, including signature capture, dates of visits and access to reporting facilities. The aim of this tool is make sure our customers can easily access all there information regarding their account, service and learning materials.

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