Creating the right retail environment can help increase shopper dwell time, generate loyalty with your brand and encourage repeat custom. Clean and pleasant smelling facilities that promote a more hygienic environment will improve your customers' shopping experience and their overall impression of the shop and brand.
Good washroom facilities are also vital in creating a pleasant shopping experience and are important factors in your customers' decision to return. Customers often expect a minimum standard of cleanliness in a public washroom and if facilities are poor, it can negatively reflect on your brand image, reduce the length of stay and spend and drive people away.